Privacy Policy

Introduction

Bj88 is committed to protecting your privacy. This Privacy Policy explains how Bj88 collects, uses, stores and discloses personal information when you access our services, including our website and mobile applications. By using our services, you acknowledge and consent to the practices described in this policy and confirm that you understand your rights under applicable laws.

Information We Collect

  • Personal data you provide: name, date of birth, contact details (email, address, phone), account identifiers, and identity verification information required to operate your account.
  • Financial information: payment method details, bank account information, transaction history, and records necessary to process deposits, withdrawals, and refunds.
  • Technical data: IP address, device identifiers, browser type and version, operating system, time zone, and information about your interactions with our services.
  • Usage data: pages viewed, features used, time spent on the platform, login activity, and performance data related to our services.
  • Identity and age verification data: documents and information collected to confirm identity and age in accordance with regulatory requirements.
  • Marketing data: your preferences for receiving communications and how you interact with marketing materials.

Legal Basis for Processing

  • Performance of contract: processing necessary to provide and administer our services.
  • Legal compliance: processing to comply with anti-money laundering, gambling regulations, tax reporting, and other applicable laws.
  • Legitimate interests: security, fraud prevention, risk management, and maintaining service reliability.
  • Consent: processing for direct marketing and any other purposes where consent is obtained.

Purposes of Processing

  • To provide, operate, and maintain Bj88 services, including account management and payment processing.
  • To verify identity and age and to comply with regulatory obligations.
  • To prevent fraud, detect criminal activity, and protect the security of our services.
  • To communicate with you about your account, respond to inquiries, and provide customer support.
  • To analyze usage, improve user experience, and develop new features.
  • To send marketing communications where permitted by law and with your consent or as otherwise allowed, and to present you with relevant offers.

Data Sharing and Third Parties

We may disclose personal data to service providers who process data on our behalf (for example, payments processing, hosting, IT services, and customer support). We may disclose data to regulatory authorities as required by law. We require our service providers to implement appropriate safeguards and to process data only for the purposes stated in this policy. We will not sell your personal data to third parties.

International Data Transfers

Where Bj88 operates internationally, personal data may be transferred to countries outside your home jurisdiction. We ensure appropriate safeguards are in place, including contractual protections and transfer mechanisms, to protect your information in accordance with applicable privacy laws.

Data Security

We implement reasonable technical and organizational measures to protect personal data from unauthorized access, disclosure, alteration, or destruction. This includes encryption in transit and at rest where appropriate, access controls, and regular security assessments. We require personnel to observe data protection obligations and conduct incident response planning.

Data Retention

We retain personal data for as long as necessary to provide our services and to comply with legal obligations. Typical retention periods include: seven (7) years for financial transaction records to meet AML and regulatory requirements; account data retained for the duration of the account relationship plus an additional period to address potential disputes, unless a longer period is required by law or regulator.

Your Rights

  • Right of access: obtain a copy of the personal data we hold about you.
  • Right to rectify: request corrections to incomplete or inaccurate data.
  • Right to erasure: request deletion where processing is no longer necessary or lawful, subject to legal obligations.
  • Right to restrict processing: request limits on processing in certain circumstances.
  • Right to data portability: receive your data in a structured, commonly used format and transfer it to another controller.
  • Right to object: object to processing based on legitimate interests or for direct marketing, where applicable.
  • Right to withdraw consent: withdraw consent where processing is based on consent, without affecting lawfulness of processing before withdrawal.
  • Right to lodge a complaint: complain to a supervisory authority in your jurisdiction.

Cookies and Tracking Technologies

We use cookies and similar technologies to operate our service and to understand usage. Some cookies are essential for login and transactions; others help us analyze performance and tailor experiences. You may manage cookie preferences in your browser or via any cookie consent tools we provide. We may engage third-party analytics services to measure site usage; such providers are bound by their own privacy obligations.

Automated Decisions and Profiling

We may employ automated processing and profiling to assess risk, verify identity, and determine eligibility for certain features. If a processing decision produces a legal or similarly significant effect, you may request human review and provide information to reconsider the outcome.

Third-Party Websites and Social Features

Our service may include links or integrations with third-party services. We are not responsible for the privacy practices of those services. Review their privacy notices directly for information about how they handle your data.

Minors

Access to and use of Bj88 services are restricted to individuals who are at least 18 years old or the applicable age of majority in your jurisdiction. We perform age verification and may suspend or block accounts found to involve underage users.

Policy Updates

We may update this Privacy Policy from time to time. We will post the updated policy on our site and indicate the date of the latest revision. Continued use of our services after changes constitutes acceptance of the updated policy.

Data Controller and Contact

The data controller for your personal data is Bj88. If you have questions or wish to exercise your rights under this policy, contact: